The Soft Moon 'CRIMINAL' CD/LP/Tape (Sacred Bones)
Available on cassette, CD, black vinyl (incl. digital download code), or TSM MAILORDER EDITION (SOLD OUT)
-All packages are shipped from Berlin, Germany.
-We ship packages once a week.
-All orders are shipped via airmail and don’t include tracking numbers. If you want one, you need to request it and/or paid for it on top of the standard shipping costs. Standard airmail is totally at your own risk. A package without a tracking number will not be refunded.
-If you live in Germany, a package usually takes two / three working days to arrive at its destination from the day it’s shipped. Seven / ten working days in EU and two / three weeks if you live outside EU. Sometimes, a package only takes a week to arrive in the US, and in rare cases a month.
-Most of the time, if a package gets lost, it’s because you have entered in your old / wrong address connected to your Paypal account. Please double-check it before placing your order.
-We are not Amazon, but just a band who loves their fans and wants to make them happy. Please don’t send us a 1000 emails asking where your package is, when it was shipped, when we are planning to ship it etc.... Please practice patience.
-If you are not happy with these terms and conditions, please don’t place an order. We play so many shows and we always bring merch on tour, so you can buy what you want there, but we cannot guarantee all items will be available on tour. Thanks!